We are looking for a responsible Healthcare Administrator to coordinate our Dental Services.
For this role, you should understand healthcare regulations and be able to handle information discretely.
Healthcare Administration duties include facility managing, accounting, budgeting, ordering supplies, maintaining records and managing customer relations.
Ideal candidate is the one with previous experience as a Healthcare Administrator and is able to complete administrative tasks accurately and in a timely manner.
Ultimately, you should be able to ensure our medical facility runs efficiently and profitably.
Be responsible for engaging with key customers by building and preserving trusting relationships.
The Administrator will constantly identify opportunities to grow the customer base and build positive relationships with all customers.
The administrator should support customers by providing helpful information, answering questions, and responding to complaints. They’re the support for customers and help ensure that customers are satisfied with services and hospitality.
Only Male Administrator Required
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Monitor budgets and prepare accurate reports.
Administrative and accounting procedures (Tally).
Track medical/dental and office supplies stock.
Answer queries from doctors, nurses and patients.
Liaise with staff to identify efficiencies in the facility’s operations.
Ensure compliance with current healthcare regulations.
Build and Maintain trusting relationships with patients and protect the brand by maintaining a positive image.
Should be strategic and analytical when finding solutions to problems to ensure maximum customer satisfaction.
Should possess excellent communication skills and maintain the core values of the organization.
Should conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint.
Understanding key customer individual needs and addressing these.
Taking reviews from patients and responding to them.
Oversee marketing and advertising efforts on behalf of the health care centre.
Proven work experience as a Healthcare Administrator, Medical/Dental Office Manager or relevant role.
Knowledge of healthcare regulations and medical law. Superior Dental/Medical knowledge and terminology.
Experience with administrative and accounting procedures. Familiarity with databases and spreadsheets (Tally).
Strong organizational and time management skills.
Degree in Healthcare Administration or Business Administration, with experience in healthcare.
Excellent interpersonal and communication skills with a problem-solving attitude. A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.